We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

i have installed firefox setup 5 exe from this browser i am unable to get connected to any website including g mail i will get message that unable to get connection

  • 2 ответа
  • 11 имеют эту проблему
  • 15 просмотров
  • Последний ответ от Hasan

more options

I have installed firefox setup 5.0 exe. I have downloaded from your website. From this browser i am unable to get connected to any website including g mail i will get message that unable to get connection

I have installed firefox setup 5.0 exe. I have downloaded from your website. From this browser i am unable to get connected to any website including g mail i will get message that unable to get connection

Все ответы (2)

more options

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:


Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
more options

Try the following solutions and whichever setting works, keep it Permanent:

1) go to Tools Menu -> Options -> Advanced -> Network -> click "Settings..." button infront of Connection -> select option1 -> Click OK -> OK

2) go to Tools Menu -> Options -> Advanced -> Network -> click "Settings..." button infront of Connection -> select option2 -> Click OK -> OK

3) go to Tools Menu -> Options -> Advanced -> Network -> click "Settings..." button infront of Connection -> select option3 -> Click OK -> OK

Check and tell which solution works.