We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Non responsive firefox & stops in mid sentance in messanger or e-mail. Hour glass shows!

  • 2 ответа
  • 1 имеет эту проблему
  • 3 просмотра
  • Последний ответ от pmhollatz

more options

Foxfire VERY SLOW RESPONSE, TO OPEN FIREFOX. ALSO IT WILL SAY fIREFOX NON-RESPONSIVE & A HOUR GLASS SIGN SHOWS UP. i WILL BE WRITING IN CHAT OR AN E-MAIL 7 IT STOPS TYPING, AN HOUR GLASS SHOWS UP & IT WILL SAY NON-RESPONSIVE. i'M AM GETTING UPSET WITH ALL THESE PROBLEMS. wHAT CAN BE DONE??

Foxfire VERY SLOW RESPONSE, TO OPEN FIREFOX. ALSO IT WILL SAY fIREFOX NON-RESPONSIVE & A HOUR GLASS SIGN SHOWS UP. i WILL BE WRITING IN CHAT OR AN E-MAIL 7 IT STOPS TYPING, AN HOUR GLASS SHOWS UP & IT WILL SAY NON-RESPONSIVE. i'M AM GETTING UPSET WITH ALL THESE PROBLEMS. wHAT CAN BE DONE??

Все ответы (2)

more options

-> Tap ALT key or press F10 to show the Menu Bar

-> go to Help Menu -> select "Restart with Add-ons Disabled"

Firefox will close then it will open up with just basic Firefox. Now do this:

-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/

-> go to View Menu -> Toolbars -> unselect All Unwanted toolbars

-> go Tools Menu -> Clear Recent History -> Time range to clear: select EVERYTHING -> click Details (small arrow) button -> place Checkmarks on Cookies, Cache -> click "Clear Now"

-> go to Tools Menu -> Options -> General -> place Checkmark on "Show the Downloads window when downloading a file" -> select Radio Button option2 "Always ask me where to save files"

-> go to Tools Menu -> Options -> Content -> place Checkmarks on:

1) Block Pop-up windows 2) Load images automatically 3) Enable JavaScript

-> go to Tools Menu -> Options -> Security -> place Checkmarks on:

1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries 4) Remember Passwords for sites

-> Click OK on Options window

-> click the Favicon (small drop down menu icon) on Firefox SearchBar (its position is on the Right side of the Address Bar) -> click "Manage Search Engines" -> select all Unwanted Search Engines and click Remove -> click OK

-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious Extensions (Add-ons) -> Restart Firefox

You can enable your Known & Trustworthy Add-ons later. Check and tell if its working.

more options

Thank you so much for this advice. Later tonight when I have time I will do this. I am hopeful this will solve the problem. Thank you again.