Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

I cannot open my comcast mail since they changed their opening page for inboxes

  • 1 ответ
  • 41 имеет эту проблему
  • 1 просмотр
  • Последний ответ от the-edmeister

debrafield
debrafield
more options

I have always been able to access my Comcast email inbox UNTIL Comcast changed their opening page for email. When they changed their opening page, it now shows just a portion of your new email and you have to click on "View Entire Inbox" to actually read your mail. I can navigate to this page, but when I click on "View Entire Inbox" it simply gives me the exact same page and will not allow me to view my entire inbox. I phoned Comcast and they said it is an issue with Mozilla. I can still view my email via Safari. Any ideas? I miss Mozilla! I hate Safari!

I have always been able to access my Comcast email inbox UNTIL Comcast changed their opening page for email. When they changed their opening page, it now shows just a portion of your new email and you have to click on "View Entire Inbox" to actually read your mail. I can navigate to this page, but when I click on "View Entire Inbox" it simply gives me the exact same page and will not allow me to view my entire inbox. I phoned Comcast and they said it is an issue with Mozilla. I can still view my email via Safari. Any ideas? I miss Mozilla! I hate Safari!

Все ответы (1)

the-edmeister
the-edmeister
  • Moderator
more options

Yeah, Comcast didn't bother testing that new interface properly with Firefox, so it is a "Mozilla problem". They did the same thing two years ago with the last major re-design of their web mail interface, but they fixed it a little faster then.

The Xfinity Connect Lite interface works properly in Firefox 6.0, so you need to open Preferences > General near the top of that page and switch to the Connect Lite version. See the screenshot below.