We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Firefox crashes

  • 2 ответа
  • 21 имеет эту проблему
  • 7 просмотров
  • Последний ответ от James

more options

The latest version of Firefox is constantly crashing. I have tried everything suggested on your trouble shooting pages, but nothing works. I have been a Firefox/Mozilla user for a long time, but this is the worst. Unless you can figure out an immediate fix, I am going back to Internet Explorer or some other browser.

The latest version of Firefox is constantly crashing. I have tried everything suggested on your trouble shooting pages, but nothing works. I have been a Firefox/Mozilla user for a long time, but this is the worst. Unless you can figure out an immediate fix, I am going back to Internet Explorer or some other browser.

Все ответы (2)

more options

There is known malware, a particular trojan that will crash Firefox 6. The same malware will affect earlier versions of firefox and other browsers but will not cause crashes. One possibility is that you have a malware problem, should that prove to be the case changing browsers may prevent crashes but result in greater security problems.

It will be worth doing a full security scan of your computer, if you do that please state what software and version you used for any such scans. AFAIK MS often provides free security software capable of detecting this kind of problem.

Firefox 6 works ok on my Windows machine, and possibly your problem is related more to your own setup than to Firefox itself. Have you looked at firefox crashes and is my Firefox problem a result of malware

more options

Another common Fx 6.0 crasher lately has been due to Comcast's Constant Guard due to use of Idvault.