Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

How can I change my name in my profile. Someone hacked it and now it says the email is from Bob George instead of Iva Reihl

  • 3 ответа
  • 1 имеет эту проблему
  • 10 просмотров
  • Последний ответ от ivareihl

more options

Apparently someone hacked into my account and put in the name Bob George. He also downloaded many email addresses and is apparently sending out emails to them because I have had many returned unknown recipient. How do I get his name out and mine back?

Apparently someone hacked into my account and put in the name Bob George. He also downloaded many email addresses and is apparently sending out emails to them because I have had many returned unknown recipient. How do I get his name out and mine back?'''''

Все ответы (3)

more options

Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.

If your problem is with Mozilla Thunderbird, see this forum for support. http://www.mozillamessaging.com/en-US/support/
or this one
http://forums.mozillazine.org/viewforum.php?f=39

more options
more options

I tried support from ATT. Had a man that barely spoke English and he transferred me back to my original email. It was so slow I changed it back to Mozilla, but the other name came back. I really don't want to do a new email or password. Any more suggestions/ Iva