We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Firefox infected with virus (searchq)

  • 2 ответа
  • 2 имеют эту проблему
  • 2 просмотра
  • Последний ответ от jbriggs

more options

My browser (firefox) has been infected with a virus searchq through jzip and I seem to have successfully removed it from my files etc but it has attached itself to my homepage and into mozilla files but not allowing me to remove it and can not default back to google - my IE browser and chrome have no problems but I prefer firefox so I uninstalled all firefox files from my program files and control panel and tried to reinstall but searchq is still there. Can I remove firefox completely to start again? Ive tried to google this but there seems to be a consensus on forums that you can not remove it permanently. There seems no other way of getting searchq off my pc if this is the case.

My browser (firefox) has been infected with a virus searchq through jzip and I seem to have successfully removed it from my files etc but it has attached itself to my homepage and into mozilla files but not allowing me to remove it and can not default back to google - my IE browser and chrome have no problems but I prefer firefox so I uninstalled all firefox files from my program files and control panel and tried to reinstall but searchq is still there. Can I remove firefox completely to start again? Ive tried to google this but there seems to be a consensus on forums that you can not remove it permanently. There seems no other way of getting searchq off my pc if this is the case.

Выбранное решение

Все ответы (2)

more options

Выбранное решение

Yep, simply follow EVERY step at This link.

more options

Thanks - I finally found a thread that sorted it out (been at it for over a week) it was under TOOLS>OPTIONS>GENERAL show my homepage and I can restore to default. I had tried to change it under control panel and remove all files, remove all addons under extensions....Cant find the thread link now on here but it was on this forum. Many thanks