Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

I can get the signed to Hotmail but I can not read my mail. Sorry, there's a problem with Hotmail right now Hotmail wasn't able to complete this request. Microsoft may contact you about any issues you report.

  • 2 ответа
  • 7 имеют эту проблему
  • 1 просмотр
  • Последний ответ от karlspike@yahoo.com

more options

about 10 days ago started having trouble with Hotmail. Could isgn in but keep getting the following message. Sorry, there's a problem with Hotmail right now Hotmail wasn't able to complete this request. Microsoft may contact you about any issues you report. I can send mail and review my contacts but that is it. I then tried getting in with Internet Explorer and it works fine. I do not like IE because I have problems with some websites.

about 10 days ago started having trouble with Hotmail. Could isgn in but keep getting the following message. Sorry, there's a problem with Hotmail right now Hotmail wasn't able to complete this request. Microsoft may contact you about any issues you report. I can send mail and review my contacts but that is it. I then tried getting in with Internet Explorer and it works fine. I do not like IE because I have problems with some websites.

Выбранное решение

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Прочитайте этот ответ в контексте 👍 0

Все ответы (2)

more options

Выбранное решение

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

Thank You. Did things in reverse order but not safe mode for Firefox. One of the first three did it and also got to clear most of those cookies. Karl