Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Suddenly I can not select anything within the top inch or so of any web page. The scroll bar arrow doesn't work at the top. I don't know what to do. I tried updating my browser but the problem still exists.

  • 1 ответ
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от Vivek

more options

Everything worked fine on Tues. I shut down my system and then on Wed. morning, the problem appeared. Anything within the top inch or so of a webpage is unavailable to select. It is like there is an inch of the page that is dead. It is that way on every website that I visit with Firefox. It does not happen if I use internet explorer, which I do not like and do not want to have to go back to using. Please help!!! My sister in law has the same problem with firefox.

Everything worked fine on Tues. I shut down my system and then on Wed. morning, the problem appeared. Anything within the top inch or so of a webpage is unavailable to select. It is like there is an inch of the page that is dead. It is that way on every website that I visit with Firefox. It does not happen if I use internet explorer, which I do not like and do not want to have to go back to using. Please help!!! My sister in law has the same problem with firefox.

Все ответы (1)

more options

Hi,

Please see this. You may also want to check if this happens in Safe Mode.