Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Firefox crashes

  • 2 ответа
  • 1 имеет эту проблему
  • 7 просмотров
  • Последний ответ от mattbaldrick

more options

My browser is repeatedly crashing and has been for the last couple of weeks. It most often happens on pages with video links on them such as BBC Iplayer or opening a youtube video embedded on facebook etc. I am pretty sure that the problem is coming from the flash player plugin as I tried it with all other plugins disabled and it still crashed but with everything bar the flash plugin enabled it worked fine.

I've included the last three crash IDs

Cheers, Matt

My browser is repeatedly crashing and has been for the last couple of weeks. It most often happens on pages with video links on them such as BBC Iplayer or opening a youtube video embedded on facebook etc. I am pretty sure that the problem is coming from the flash player plugin as I tried it with all other plugins disabled and it still crashed but with everything bar the flash plugin enabled it worked fine. I've included the last three crash IDs Cheers, Matt

Выбранное решение

The crashes seem to be caused by Trusteer Rapport

See also:

You can try to stop Trusteer Rapport if installing the latest version doesn't help.

Start Menu > Programs > Trusteer Rapport > Stop Rapport

Прочитайте этот ответ в контексте 👍 0

Все ответы (2)

more options

Выбранное решение

The crashes seem to be caused by Trusteer Rapport

See also:

You can try to stop Trusteer Rapport if installing the latest version doesn't help.

Start Menu > Programs > Trusteer Rapport > Stop Rapport

more options

Gah I thought I'd removed that ages ago! Thanks very much it seems to be going alright now, keep my fingers crossed that it keeps this up.

Thanks very much, Matt