Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

I have recieved a "software-update" notice (update to Firefox 10.0.2), but nothing happens when I click "Update Firefox"-button

  • 4 ответа
  • 1 имеет эту проблему
  • 8 просмотров
  • Последний ответ от cor-el

more options

I downloaded Firefox approximately 6 months ago and I haven't since been able to make softwareupdates. I get pop up notices about available updates, but nothing happens when I click the Update Firefox-button.

I downloaded Firefox approximately 6 months ago and I haven't since been able to make softwareupdates. I get pop up notices about available updates, but nothing happens when I click the Update Firefox-button.

Выбранное решение

Yes.

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.


Прочитайте этот ответ в контексте 👍 0

Все ответы (4)

more options

Try the alternate and easiest way by downloading from here

more options

Do I download a new complete version of Fireforx - and should I replace this with my current version in the "app"-folder on my Mac?

more options
more options

Выбранное решение

Yes.

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.