Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Yahoo Back and Next arrows no long work in Firefox

  • 2 ответа
  • 3 имеют эту проблему
  • 2 просмотра
  • Последний ответ от Brian Diehm

more options

For the last week or so, both at work on Windows 7 and at home on Mac OSX, on the Yahoo! pages where they have forward and back arrows to go to the next or previous picture (or cartoon, or article) in a sequence, nothing happens when you click the arrow. This began about the same time on both systems. Safari/MSIE seem to work properly.

Google sharing installed and Do Not Track Plus installed, but problem did not start with those installations. Could be caused by the never-loading graphics on the sample page (see continuous time-dials), but pages without those also fail to operate next/previous.

For the last week or so, both at work on Windows 7 and at home on Mac OSX, on the Yahoo! pages where they have forward and back arrows to go to the next or previous picture (or cartoon, or article) in a sequence, nothing happens when you click the arrow. This began about the same time on both systems. Safari/MSIE seem to work properly. Google sharing installed and Do Not Track Plus installed, but problem did not start with those installations. Could be caused by the never-loading graphics on the sample page (see continuous time-dials), but pages without those also fail to operate next/previous.

Выбранное решение

Hi briandiehm,

I just tried the site you posted in your ticket and it works as expected for me on Firefox 12 and OSX.

I'd try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the Extensions and Themes troubleshooting guide and the Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems article as well.

If you identify what plugin is causing the issue, please report back so others can benefit from that information.

Hopefully this helps!

Прочитайте этот ответ в контексте 👍 1

Все ответы (2)

more options

Выбранное решение

Hi briandiehm,

I just tried the site you posted in your ticket and it works as expected for me on Firefox 12 and OSX.

I'd try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the Extensions and Themes troubleshooting guide and the Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems article as well.

If you identify what plugin is causing the issue, please report back so others can benefit from that information.

Hopefully this helps!

more options

This is definitely a problem from the extension DoNotTrackPlus 2.1.0.327. Will report it there. Thank you, Matt!