Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

After Windows Update Agent 7.6.7600.256 installed unable to see streaming videos or sound files on Firefox any more.

  • 2 ответа
  • 10 имеют эту проблему
  • 6 просмотров
  • Последний ответ от zalout

more options

An automatic installation of Windows Update Agent 7.6.256 appears to stop video and audio-streaming sites from working. Video clips on BBC for example do not play (get a "white" screen where the video clip should play); Similar in iPlayer, YouTube ("An error occurred. Please Try Later") etc.

I have uninstalled and reinstalled Firefox, Real Player Plus, Adobe Flash etc. Had Dell, Microsoft (well, for a nanosecond) etc stating it ain't a problem with them.

All these video clips etc DO work with Google Chrome, Internet Explorer etc but I like Firefox!

So... Any clues? Please?

An automatic installation of Windows Update Agent 7.6.256 appears to stop video and audio-streaming sites from working. Video clips on BBC for example do not play (get a "white" screen where the video clip should play); Similar in iPlayer, YouTube ("An error occurred. Please Try Later") etc. I have uninstalled and reinstalled Firefox, Real Player Plus, Adobe Flash etc. Had Dell, Microsoft (well, for a nanosecond) etc stating it ain't a problem with them. All these video clips etc DO work with Google Chrome, Internet Explorer etc but I like Firefox! So... Any clues? Please?

Все ответы (2)

more options

Flash 11.3 doesn't load video in Firefox has some common solutions for this problem. Most likely, it is the Realplayer downloader. Try disabling or uninstalling that until Flash releases an update.

more options

The Realplayer downloader, I've unchecked the option but the problem is still there, and all sites youtube music videos, games kidding, because the flash player is crashing my firefox.