Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

How would you access google,s M apQuest? Is downloading a Toolbar required before you can get driving directions?

  • 3 ответа
  • 1 имеет эту проблему
  • 5 просмотров
  • Последний ответ от cor-el

more options

I need to get driving directions to another city to a specific restaurant .I used to be able to use Google,s MapQuest but I cannot get the webpage to respond. Does anyone know what I should do? I even tried to download a tool bar to be able to access getting driving directions and I get no response..Please help. Thank you, Jeanette Gonzales

I need to get driving directions to another city to a specific restaurant .I used to be able to use Google,s MapQuest but I cannot get the webpage to respond. Does anyone know what I should do? I even tried to download a tool bar to be able to access getting driving directions and I get no response..Please help. Thank you, Jeanette Gonzales

Все ответы (3)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

more options

Core-el, Excuse me for being so dense when it concerns computers. How or where do you go to click on "Start Firefox in Safe Mode" will that information be in the clear the cache and cookies menu? I do not know how to navigate Mozilla-Firefox very well but I can follow instructions if explained in easy terms. Thank you for your quick response, I really appreciate it.

more options

It is present in the Help menu, both on the Menu bar and in the Help menu via the orange Firefox button.

  • Help > Restart with Add-ons Disabled
  • On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut