Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

I experience a kernel panic whenever I close firefox and have to hard reboot my machine.

  • 3 ответа
  • 4 имеют эту проблему
  • 3 просмотра
  • Последний ответ от cor-el

more options

I am running Mac OS X 10.7.4 and Firefox 15.0.1 on a Macbook Pro 9,1. Almost every time I close firefox, the computer freezes completely and/or has a kernel panic, and in all situations I have to hard-reboot the machine. I've tried uninstalling other 3rd party apps and have sourced the problem to firefox. When I view the system report of the crash after rebooting, it says that the source of the crash was from a firefox process and something related to Nvidia Geforce. I was wondering if this may be related to the graphics switching on the new macbooks (I have a intel 4000 + a Nvidia 650m), however, I still get crashes when I turn off automatic graphics switching. My other thought was perhaps this problem has to do with hardware acceleration. Unfortunately, I tried disabling hardware acceleration in firefox and it still caused the computer to crash.

I'm happy to hear any suggestions! I don't want to have to switch to another browser, but using firefox 15 in its current state has made my computer unstable and unusable.

I am running Mac OS X 10.7.4 and Firefox 15.0.1 on a Macbook Pro 9,1. Almost every time I close firefox, the computer freezes completely and/or has a kernel panic, and in all situations I have to hard-reboot the machine. I've tried uninstalling other 3rd party apps and have sourced the problem to firefox. When I view the system report of the crash after rebooting, it says that the source of the crash was from a firefox process and something related to Nvidia Geforce. I was wondering if this may be related to the graphics switching on the new macbooks (I have a intel 4000 + a Nvidia 650m), however, I still get crashes when I turn off automatic graphics switching. My other thought was perhaps this problem has to do with hardware acceleration. Unfortunately, I tried disabling hardware acceleration in firefox and it still caused the computer to crash. I'm happy to hear any suggestions! I don't want to have to switch to another browser, but using firefox 15 in its current state has made my computer unstable and unusable.

Все ответы (3)

more options

Изменено finitarry

more options

My main problem is that the computer itself becomes unresponsive or has a kernel panic (in both cases I have to hard reboot). This always happens when firefox is running.

more options