Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

can't upgrade to firefox 16

  • 7 ответов
  • 10 имеют эту проблему
  • 1 просмотр
  • Последний ответ от MurakumoMillenium

more options

So I checked in Firefox 15.0 and my Norton Security Suite Toolbar looks all ready for Firefox 16, but when I clicked on "Help", "About" and "Check for updates", it keeps saying that my Firefox is "up to date"! I want to upgrade to Firefox 16, but all I get is an installation link for Firefox 15.0.1! This stinks! How can I upgrade to Firefox 16? I'm on Windows XP SP3, BTW.

So I checked in Firefox 15.0 and my Norton Security Suite Toolbar looks all ready for Firefox 16, but when I clicked on "Help", "About" and "Check for updates", it keeps saying that my Firefox is "up to date"! I want to upgrade to Firefox 16, but all I get is an installation link for Firefox 15.0.1! This stinks! How can I upgrade to Firefox 16? I'm on Windows XP SP3, BTW.

Выбранное решение

Right now Firefox 16 is fully throttled, which means there are no updates while we evaluate the feedback we have received. After we do this we will un-throttle updates and you'll be able to install Firefox 16 :)

Прочитайте этот ответ в контексте 👍 9

Все ответы (7)

more options

Выбранное решение

Right now Firefox 16 is fully throttled, which means there are no updates while we evaluate the feedback we have received. After we do this we will un-throttle updates and you'll be able to install Firefox 16 :)

Изменено user633449

more options

Thanks for the info. So, thanks anyway.

Изменено user633449

more options

any reason why it's throttled? is there a bug or problem

more options

Basically the release is coming out on a Microsoft Patch yesterday(Tuesday), we check to ensure that we don't have conflicts with Windows Update.

thank you

more options

@Tylerdowner: i was able to update my Firefox-15.01 web-browser to Firefox 16 yesterday (ie. October 10th) in the wee hours of the morning (Eastern Standard Time) on my Windows-7-carrying computer. but now when i'm trying to update my Firefox-15.01 web-browser to Firefox-16 on my Windows-XP-carrying laptop, i can't upgrade it; the "Help > About Firefox" window will just check for updates, then later say "Firefox 15.01. You have the latest version" (most likely because of that throttling situation you're talking about. since it's October 11th at 3:50AM EST).

should i be worried and erase Firefox-16 from my Windows-7-carrying computer and reinstall Firefox-15.01 (i still have the ".exe" installation-file), or should i just continue using Firefox-16? (even though all downloads of Firefox 16 are currently stopped (or should i say "throttled"?) until you guys [at Mozilla] check that "to make sure there's no bugs and/or conflicts with the "Windows-Update"-thing[-on-Tuesday thing"]).

Изменено MurakumoMillenium

more options

There is now a BBC article about Firefox 16 being pulled: http://www.bbc.co.uk/news/technology-19909106

more options

@bds14: thanks for the info :-) . going back to Firefox 15.0.1 right now

Изменено MurakumoMillenium