We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

Firefox 18.0 does not work with Max OS X 10.6.1

  • 4 ответа
  • 1 имеет эту проблему
  • 7 просмотров
  • Последний ответ от user001

user001
user001
more options

I have a Mac OX S version 10.6.1. Firefox auto updated to version 18.0 and stopped working properly. Everything on the screen appears distorted and unreadable. The screen seems a sloping plane. The graphics is totally unstable.

What happened? Firefox worked perfectly before the update. I have tried to re-install the new version (18.0 for mac) but the problem remains. In this moment Firefox is unusable.

I wonder if this new version of Firefox is compatible with my mac version. Do I have to install a previous version (e.g., Firefox 17)? What do I have to do to keep using Firefox?

Thanks

I have a Mac OX S version 10.6.1. Firefox auto updated to version 18.0 and stopped working properly. Everything on the screen appears distorted and unreadable. The screen seems a sloping plane. The graphics is totally unstable. What happened? Firefox worked perfectly before the update. I have tried to re-install the new version (18.0 for mac) but the problem remains. In this moment Firefox is unusable. I wonder if this new version of Firefox is compatible with my mac version. Do I have to install a previous version (e.g., Firefox 17)? What do I have to do to keep using Firefox? Thanks

Выбранное решение

Try to disable hardware acceleration in Firefox.

You can do a check for corrupted and duplicate fonts and other font issues:

Прочитайте этот ответ в контексте 👍 0

Все ответы (4)

user633449
user633449
more options

If you Reset Firefox, does that help? Refresh Firefox - reset add-ons and settings

user633449
user633449
more options

Also, update to Mac 10.6.8

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Выбранное решение

Try to disable hardware acceleration in Firefox.

You can do a check for corrupted and duplicate fonts and other font issues:

user001
user001 Задавший вопрос
more options

Dear Tayler and cor-er, thank you for your help!

Updating to Mac 10.6.8 (Apple>Software update) solved the problem!

Cor-er, since Firefox now works, I have not tried your suggestions. But many thanks for your support. Should I have other problems in the future, I will definitely try your suggestions before posting any another request for help.

Thanks again. Impressed by the helpfulness of this community, Patrizia