Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

I can't remove Firefox from add/remove programs or program files mozilla/uninstall

  • 1 ответ
  • 7 имеют эту проблему
  • 1 просмотр
  • Последний ответ от cor-el

more options

Firefox was working fine until I inadvertently installed Firefox for Yahoo. It slowed everything down and I started having problems. I uninstalled that and reinstalled Firefox from the Mozilla page version 17.0.1 (x86-en-us). I am running Windows 98. It is running slow, scrolling is slow and a friend is getting weird messages with my name from a yahoo account. (I use g-mail)I have AVG anti-virus which is up to date and PC unleashed which is also up-to date. I wanted to try completely uhninstalling it and I am not able to at all. Suggestions?

Firefox was working fine until I inadvertently installed Firefox for Yahoo. It slowed everything down and I started having problems. I uninstalled that and reinstalled Firefox from the Mozilla page version 17.0.1 (x86-en-us). I am running Windows 98. It is running slow, scrolling is slow and a friend is getting weird messages with my name from a yahoo account. (I use g-mail)I have AVG anti-virus which is up to date and PC unleashed which is also up-to date. I wanted to try completely uhninstalling it and I am not able to at all. Suggestions?

Все ответы (1)

more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.