Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Dropdown of address bar transparent.

  • 5 ответов
  • 8 имеют эту проблему
  • 5 просмотров
  • Последний ответ от jrdp_18

more options

The address bar dropdown gets transparent. Doesn't happen all the time but a bit frequently. The hardware accelaration of the browser is already disabled. It still happens with diabled add-ons mode.

http://i.imgur.com/n2TNoKe.png http://i.imgur.com/pg8FEtk.png

The address bar dropdown gets transparent. Doesn't happen all the time but a bit frequently. The hardware accelaration of the browser is already disabled. It still happens with diabled add-ons mode. http://i.imgur.com/n2TNoKe.png http://i.imgur.com/pg8FEtk.png

Изменено jrdp_18

Все ответы (5)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

You can also try a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.

Download a fresh Firefox copy and save the file to the desktop.

Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.

  • Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.

If you keep having problems then also create a new profile.


Изменено cor-el

more options

I tried doing this. But it has only lessened the frequency of the transparency.

more options

Do you otherwise have problems with transparency?

Try to disable hardware acceleration in Firefox.


Try to disable transparency in Windows.
Right click in a free space on your desktop.
Left click on Personalization.
There are four options at the bottom of the screen, choose "Window Color and Appearance".
Select a border color
Uncheck: "Enable transparency"

more options

My hardware accelaration is already disabled. Even with transparency off and add-ons disabled, it still occurs. http://i.imgur.com/b9AsCPA.png Even updated and rechecked. http://imgur.com/rEUbPDh