Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Why can't I get SmartSource Coupon Printer to work?

more options

SS Print Readiness Verification

Java and Browser version requirement verification is not successful! System Details Current Version Supported Version

Browser Firefox 20 Firefox 20 Operating System Windows XP Windows XP Java/JRE Version Java Not Detected 1.6.0

Please make sure that the current version listed matches the supported version.

It appears that Java is currently disabled on your computer. Please enable Java and try printing again. For instructions on how to enable Java in your web browser please visit our help page by clicking here. SmartSource Privacy Policy | Terms of Use | Get Help All materials, coupons, and offers are intended for the U.S. market only and each coupon/offer has its own restriction. ©2012 News America Marketing Interactive, Inc. and SmartSource Interactive Group. All Rights Reserved. News America Marketing Group

SS Print Readiness Verification Java and Browser version requirement verification is not successful! System Details Current Version Supported Version Browser Firefox 20 Firefox 20 Operating System Windows XP Windows XP Java/JRE Version Java Not Detected 1.6.0 Please make sure that the current version listed matches the supported version. It appears that Java is currently disabled on your computer. Please enable Java and try printing again. For instructions on how to enable Java in your web browser please visit our help page by clicking here. SmartSource Privacy Policy | Terms of Use | Get Help All materials, coupons, and offers are intended for the U.S. market only and each coupon/offer has its own restriction. ©2012 News America Marketing Interactive, Inc. and SmartSource Interactive Group. All Rights Reserved. News America Marketing Group

Все ответы (1)

more options

It seems that you have the Java plugin installed. You probably have already tried Oracle's test page to verify that: http://www.java.com/en/download/testjava.jsp

Unless they are saying that they do not support the latest version of Java, but that's rare. Does SmartSource offer any tech support?