I can't open anything in my Downloads list. I've tried resetting firefox and I've also tried everything in your article "What to do if you can't download or save files" but nothing helps. I tried to upgrade to the latest firefox to see if this helps but once I've hit the Download button, 1 minute later it appears in my downloads list and... same issue... I can't open it to run it! It's like it's crashed, because no amount of clicking on a download will activate anything. It seems like the Downloads list is dead! Also, (and I think this is linked), I cannot save web pages. I go though the motions and it looks like it's doing the right thing but the pages don't save - they just disappear into the ether! I'm on Windows Vista and have been downloading things happily for years, but suddenly this problem has occured and I've run out of ideas now... Please help!