Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Adobe Flash 11.8.800.168 stopped working

  • 6 ответов
  • 3 имеют эту проблему
  • 15 просмотров
  • Последний ответ от claudchu1

more options

I can't watch any videos using Adobe Flash anymore since yesterday. I have online classes and need to watch class videos. Youtube videos also don't work anymore. Using FF 24.0

I can't watch any videos using Adobe Flash anymore since yesterday. I have online classes and need to watch class videos. Youtube videos also don't work anymore. Using FF 24.0

Изменено MAD-King

Выбранное решение

If you reset it keeps, passwords, bookmarks, etc.

Also see the Refresh Firefox - reset add-ons and settings

Прочитайте этот ответ в контексте 👍 1

Все ответы (6)

more options

I didn't catch anything wrong with your configuration, but have you tried to see if a addon is causing a issue in Firefox Safe Mode?

SEE: Diagnose Firefox issues using Troubleshoot Mode

more options

Thank you. It works in safe mode. When I reset FF to factory do I lose all my logins, bookmarks and auto forms?

more options

Выбранное решение

If you reset it keeps, passwords, bookmarks, etc.

Also see the Refresh Firefox - reset add-ons and settings

more options

OMG. It worked. Thank you so much.

more options

If it happens again:

If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.

If it works in Safe Mode and in normal mode with all extensions (Firefox/Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit)

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
more options

OMG, thanks so much for this info. I've had problems so many times with Flash updates and Firefox I can't believe how simple this was to solve.