Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

can't addon, cannot modify needed file; XP and no script only installed

  • 10 ответов
  • 2 имеют эту проблему
  • 1 просмотр
  • Последний ответ от mistrz

more options

Have windows XP sp3, and latest firefox, installed no script but cannot install any other addon. Error - cannot install, not able to modify needed file. Allowing java, allowing other addons does not help. Not able to create a new profile as the given procedures do not work. Allowing all global scripts also does not help.

Thanks for help

Michal

Have windows XP sp3, and latest firefox, installed no script but cannot install any other addon. Error - cannot install, not able to modify needed file. Allowing java, allowing other addons does not help. Not able to create a new profile as the given procedures do not work. Allowing all global scripts also does not help. Thanks for help Michal

Выбранное решение

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.

Прочитайте этот ответ в контексте 👍 0

Все ответы (10)

more options

Hello Michal, try to Update Firefox to the latest version and check if the issue exist, if you have the same problem see: Unable to install add-ons or extensions.

thank you

more options

Изменено Nellus

more options

Yes have now latest 24th firefox, have checked number of other addons, same problem.

I've noticed a couple of months ago or so, that the usual addon, to download the utube stopped working. I tried to install alternatives and until now not able to add any other addon after the no script add on. I even disabled temporarily my firewall to make sure if one is not blocking. No difference.

Now I attempted to install something like adblock or ghostery and things like that.

more options

I only try to use the addon suggested by firefox. And I cannot install any not just one odd add on.

The message when ff refuses to install is something like that: It cannot modify the file needed...

So it attempts but it looks like some blockade is there or something got faulty. I've tried to allow all global scripts in no script add on, and also to disable my firewall. No difference.

Yes, I have the latest version of ff.

more options

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end side of the Search Bar to check if there is a compatibility update available.

You can also try to set the extensions.alwaysUnpack pref to true on the about:config page.

more options

Thanks cor-el, perhaps here is a problem. In your suggestion I played with enabling files installation and I actually found the place but not the exact file "xpinstall.enabled", in the list were 3-4 other files similar to this and were highlighted bold and no string, no value in value field. The file "xpinstall.enabled" was missing as I searched manually and when I typed in a search box.

So I think that because this file is missing, I have problem with installing the addons.

In mean time I've reset ff and it made it worse. I've lost the only extension no script and am unable to install it again. My only solution would be to uninstall ff and install it again. Would it help?

thanks

more options

No. The xpinstall.enabled pref is only present if you would create it (it is a hidden pref). When this pref is missing then it defaults to true and won't cause a problem. Even if set to false then Firefox will ask for confirmation when installing an extension or theme, so that wouldn't be a problem as well. This pref would only have effect when it is locked to false via a mozilla.cfg file (Administrators working for corporations might choose to do this).

Did you try to set extensions.alwaysUnpack to true?

more options

Thanks for yet another suggestion.

I have located the extensions.alwaysunpack to true and it makes absolutely no difference.

Because of that, I do use Opera as my web browser though I prefer Fire fox.

I would really appreciate if this is solved successfully.

Thanks a lot

more options

Выбранное решение

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.

more options

An old cliche: assume nothing Came handy in this case. Upon clearing my pc of only 33 malware items, magically the addons can be added without any problem. So the malware prevented me to install any of the security add on as I tried only add ons from this section.

I've added some security addons and it is quite disturbing that so many bugs and malicious ware are about everywhere including abc sites. It is very bad that so much time we are forced to waste on security while internet pirates are free to do whatever they want to.

Thanks for support