Hi,

Unfortunately we had a data base error today and lost some user accounts when we had to go back to our backups. If you have started this thread, your's is one of those. Since we can not recreate your account, please sign-up for a new account here to reply to the forum messages:

https://support.mozilla.org/users/auth

You can use the same username and email address as before. We are very sorry for the inconvenience.

Please ignore messagebot, unless if it did happen to you, but yes Trusteer Rapport does crash Firefox at start and uninstalling Trusteer is the only resolution.

You can try to contact Trusteer for support.

• http://www.trusteer.com/support/report-problem
• http://www.trusteer.com/support/submit-ticket

Mac:System Preferences -> Other -> Rapport -> Stop Rapport

Hi Firefox users,

We’re sorry you've encountered issues running Rapport with Firefox. Our Technical Support Team is available 24/7 via mail or live chat and would be happy to assist you. Please contact us at the links cor-el provided above (thanks cor-el!), or at:

http://www.trusteer.com/support/submit-ticket-step-2

Thanks

Ayala,

Trusteer Technical Support

Since the thread owner reported in his original post that,

On uninstalling the Trusteer software the problem has been solved

I'm marking this thread solved. See the answers from cor-el and Trusteer_Support earlier in this thread for help with Trusteer's software.