Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

Installed newest Flash Player, "An error occured" message on Youtube videos not working

  • 2 ответа
  • 32 имеют эту проблему
  • 3 просмотра
  • Последний ответ от cor-el

tyguy2014
tyguy2014
more options

I have the latest version of Flash Player (12.0.0.70) and Firefox (27.0.1) installed but I'm getting the "An error occured" message within 1 or 2 seconds of playing a YouTube video. If I uninstall Flash from the computer it works perfectly. Why is this happening? This isn't happening on my other computer which has the same versions installed.

I tried disabling ProtectedMode for Flash Player, completely uninstalling/reinstalling, clearing the cache and cookies, etc. It just won't work if Flash is installed. I'm stumped. Help would be appreciated.

I have the latest version of Flash Player (12.0.0.70) and Firefox (27.0.1) installed but I'm getting the "An error occured" message within 1 or 2 seconds of playing a YouTube video. If I uninstall Flash from the computer it works perfectly. Why is this happening? This isn't happening on my other computer which has the same versions installed. I tried disabling ProtectedMode for Flash Player, completely uninstalling/reinstalling, clearing the cache and cookies, etc. It just won't work if Flash is installed. I'm stumped. Help would be appreciated.

Все ответы (2)

Nitish
Nitish
more options

May be the Mozilla 27.0.1 not support the latest flash player.you may need to uninstall the latest flash player and the then install earlier versions of flash player.may be it worked for you.

You can find the earlier versions of flash player Here:http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html


Thanks...

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you also try to disable hardware acceleration in the Flash player plugin?

  • disable hardware acceleration in the Flash plugin

See also:

Make sure that you allow the plugin-container process in the firewall.

You can try to force YouTube to use an HTML5 media player.