Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Firefox no sound after upgrade to Windows 8.1

  • 3 ответа
  • 2 имеют эту проблему
  • 1 просмотр
  • Последний ответ от Wesley Branton

more options

Recently I updated from Windows 8 to 8.1 After doing so Firefox will not play any form of sound at all. Or I have to turn my PC volume to 100% plus the video volume max and I can hear the video or sound very faintly.

I've done a reset, reinstall, went to troubleshooting for the sound section and nothing is fixing the problem? I have no idea what to try next or why it's not laying sound at all. It's really starting to bug me.

Recently I updated from Windows 8 to 8.1 After doing so Firefox will not play any form of sound at all. Or I have to turn my PC volume to 100% plus the video volume max and I can hear the video or sound very faintly. I've done a reset, reinstall, went to troubleshooting for the sound section and nothing is fixing the problem? I have no idea what to try next or why it's not laying sound at all. It's really starting to bug me.

Выбранное решение

Is it just Flash content that you are experiencing issues with or all sound content?
Can you hear this music file?

Please try disabling both the Flash and Firefox hardware acceleration.
Please view the following articles for further details:

Прочитайте этот ответ в контексте 👍 1

Все ответы (3)

more options

Выбранное решение

Is it just Flash content that you are experiencing issues with or all sound content?
Can you hear this music file?

Please try disabling both the Flash and Firefox hardware acceleration.
Please view the following articles for further details:

more options

Got it working. Reinstalled flash and disabled acc and now it works. Thank you for the help.

more options

I am glad to hear that your problem has been resolved.

If you have not already, please mark this thread as solved by marking the solution.
This will help other users experiencing similar problems find help faster and more efficiently.

I hope you continue using our products and thank you for contacting Mozilla Support.