Did you save the Sync Key (aka Recovery Key) before upgrading to Win7?

Without the correct Recovery Key your data sitting on the Sync server is useless and can't be recovered. That "key" was used to encrypt your data as that data was being uploaded to the Sync server.

I'm not sure what the IT person did, he copy and paste letters/numbers to something, sorry that I'm not much help. I don't why they need to upgrade. I have called and left a message w/our IT person.

Well, considering that WinXP support ended on April 8th, your company may have had to upgrade all their installations.

and what really pissed me off was he said that he would make sure that all my information would copy and paste over to the new firefox.. yeah NOT, I'm having to go back and add all my tabs/websites. what I do love about Firefox is the pinning of tabs and remembers passwords/information. again Thanks

Do you have a copy of other files in that previous Firefox profile folder like the signons.sqlite and key3.db files?

no I don't. I had to reload all my tabs b/c our IT dept can't save information and then put it back.. Thank you for the help. Have a great day.