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text in data grids doesn't display

  • 4 replies
  • 1 has this problem
  • 5 views
  • Last reply by ssanders

ssanders
ssanders
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With the new 29 version of FireFox, data grids on our site don't seem to display the data in the grids any longer. When using Chrome or IE11, these still show just fine. Version 28 and earlier worked great. The menu system in our site doesn't work well any longer either using version 29.

What we are seeing on this site was also seen with IE11 when it first came out but that was easily fixed by just using the "compatability" settings in IE11 and adding our site to the list of compatible sites. There isn't such a setting in FireFox so I wonder how we go about getting around this.

With the new 29 version of FireFox, data grids on our site don't seem to display the data in the grids any longer. When using Chrome or IE11, these still show just fine. Version 28 and earlier worked great. The menu system in our site doesn't work well any longer either using version 29. What we are seeing on this site was also seen with IE11 when it first came out but that was easily fixed by just using the "compatability" settings in IE11 and adding our site to the list of compatible sites. There isn't such a setting in FireFox so I wonder how we go about getting around this.

Modified by ssanders

All Replies (4)

FredMcD
FredMcD
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I found that after Firefox v29, a LOT of my settings and
add-ons were changed / reset. Try this; Start Firefox in Safe Mode
While you are in safe mode;
Firefox Options > Advanced > General.
Look for and turn off Use Hardware Acceleration.
Then check ALL of your settings. Browser and add-ons. Then restart.

ssanders
ssanders Question owner
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This did nothing to resolve the problem. The text in the data grids nor the menus on the site are working at this point.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?

This can be a problem with the font that is used to display the text.

What font is used to display this text?

You can right-click on a web page and select "Inspect Element" to open the Inspector (Firefox/Tools > Web Developer).
You can check the font in the Font tab in the right pane of the Inspector.

ssanders
ssanders Question owner
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Thanks for the offer but we no part of this site can be publicly accessed. The thought of a font causing the problem doesn't make much sense to me because it was working fine prior to version 29. Why would the font all of a sudden be causing the problem. Furthermore, it isn't just text in data grids but the menu system we use doesn't work properly either. You have to hold down on the left mouse button to use the menu and then when you are on the item you want to select, let off the left mouse button. Guess our only option is to start recommending Chrome or IE.