This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

New sub folder does not show unread messages in left-pane.

  • 2 replies
  • 4 have this problem
  • 14 views
  • Last reply by USLowRates

USLowRates
USLowRates
more options

I have created a message filter on the email server. It places messages to a specific email address in a Sub-folder on the IMAP server. Yet, when Thunderbird opens, it does not show in the left-pane in bold any new messages in that folder, until I specifically click on that folder, then it downloads the messages and shows how many are unread.

How can I have it show/display number of unread messages without clicking on the sub-folder?

I have created a message filter on the email server. It places messages to a specific email address in a Sub-folder on the IMAP server. Yet, when Thunderbird opens, it does not show in the left-pane in bold any new messages in that folder, until I specifically click on that folder, then it downloads the messages and shows how many are unread. How can I have it show/display number of unread messages without clicking on the sub-folder?

Chosen solution

TRy this: Right-click on the sub- folder, select 'Properties' check the box for "Check this folder for new messages" click on OK

Read this answer in context 👍 1

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Chosen Solution

TRy this: Right-click on the sub- folder, select 'Properties' check the box for "Check this folder for new messages" click on OK

USLowRates
USLowRates Question owner
more options

Thanks Toad-Hall! Worked perfectly.