This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 30.00

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

I have just been upgraded to this latest version for my Sony Vaio laptop using Windows 7. When I click to Firefox logo in the system tray it opens up in a new tab/window. How can I prevent this please?

I have just been upgraded to this latest version for my Sony Vaio laptop using Windows 7. When I click to Firefox logo in the system tray it opens up in a new tab/window. How can I prevent this please?

All Replies (3)

more options

Why were you clicking the Firefox logo? What was suppose to happen?

more options

Thanks for your reply. Sorry, I should have said the Firefox Icon on my Task bar. Previously clicking on the Icon would open or minimise the Firefox page. Now I find that it opens another Window and Icon further along the Task bar. This morning it doesn't seem to be doing this. Hopefully it will stay this way.

However I get the same thing all the time with Google Chrome and I haven't been able to find a solution to this.

more options

If a problem is with two separate programs, the computer system may have problems. When you right click these icons, do you get a menu list?

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!