Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mails being archived are being saved on archive folder of another account

  • 1 reply
  • 2 have this problem
  • 12 views
  • Last reply by Matt

more options

I copied over a backup copy of my mail profiles and receiving mails. but when i select mails and archive them, they are being saved on the archive folders of other accounts.

I double checked the archive folders of the accounts and it was correct.

I even tried delete ding msg folders to see if its affecting it but it still does the same thing.

I copied over a backup copy of my mail profiles and receiving mails. but when i select mails and archive them, they are being saved on the archive folders of other accounts. I double checked the archive folders of the accounts and it was correct. I even tried delete ding msg folders to see if its affecting it but it still does the same thing.

All Replies (1)

more options

Tools menu (alt+T) > account settings > copies and folders and check each account is pointing to the correct archive location