Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox will only open websites via url link, does not even attempt to connect through the address bar.

  • 2 replies
  • 34 have this problem
  • 4 views
  • Last reply by robkew

Nessie2014
Nessie2014
more options

I can only open Firefox websites by using a url link. If I try to type something in the address bar it will not even attempt to load the page, no loading circle, no error or no connection message. I'm at youtube.com and I type in google.com and slap ENTER. Nothing happens. Nothing. I slap the ENTER key a couple more times to similar effect. I can open blank new tabs, but can't get the address bar to work. I can right click videos and have them open correctly in new tabs or windows, but the address bar refuses to do anything. Internet Explorer works perfectly fine though. Despite the ads.

I've updated reinstalled, disabled my firewall, restarted firefox, restarted my computer, hasn't accomplished diddly jack squat. If anyone has any idea what's going on here I would highly appreciate your help.

I can only open Firefox websites by using a url link. If I try to type something in the address bar it will not even attempt to load the page, no loading circle, no error or no connection message. I'm at youtube.com and I type in google.com and slap ENTER. Nothing happens. Nothing. I slap the ENTER key a couple more times to similar effect. I can open blank new tabs, but can't get the address bar to work. I can right click videos and have them open correctly in new tabs or windows, but the address bar refuses to do anything. Internet Explorer works perfectly fine though. Despite the ads. I've updated reinstalled, disabled my firewall, restarted firefox, restarted my computer, hasn't accomplished diddly jack squat. If anyone has any idea what's going on here I would highly appreciate your help.

Chosen solution

Hello,

Try clicking on Tool --> Options --> Advanced --> General tab. Uncheck "Use Hardware Acceleration... ". Do you have any add-on like avg safe search installed?

Hope that helps.

Read this answer in context 👍 0

All Replies (2)

Talha
Talha
more options

Chosen Solution

Hello,

Try clicking on Tool --> Options --> Advanced --> General tab. Uncheck "Use Hardware Acceleration... ". Do you have any add-on like avg safe search installed?

Hope that helps.

robkew
robkew
more options

Same problem here, suddenly started to appear. Disabled all addons, restart Firefox, no effect Disable harware acceleration, restart Firefox, no effect

version: 33.0.2