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Can't download .pdf files any more

  • 2 replies
  • 14 have this problem
  • 5 views
  • Last reply by Kevin

sbercaw
sbercaw
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I click on the link to download and see the progress bar, then get the error message "There is a problem parsing the package."

I click on the link to download and see the progress bar, then get the error message "There is a problem parsing the package."

All Replies (2)

guigs
guigs
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I have not seen this error before but this person made a video how to troubleshoot it: https://www.youtube.com/watch?v=Nyp40p0FZzI

Kevin
Kevin
  • Moderator
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What device?