This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My old computer was damaged. I can need to recover my bookmarks on my new computer

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

more options

My issue does not seem to be addressed here.. I hope someone can help me. my old computer is totally gone, no way to back anything before it happened.. So now I have a new computer. I am desperate to recover all my bookmarks I had in firefox..gmail account

currently, the new profile and bookmarkbkup is showing a new date since I got this computer. I do not know the old firefox profile name....Is there a way to recover the old profile name, and maybe I can recover bkmarks that way. thanks for anyones help.....all of the articles I found only address the issue if you have the old and new comuputer.

My issue does not seem to be addressed here.. I hope someone can help me. my old computer is totally gone, no way to back anything before it happened.. So now I have a new computer. I am desperate to recover all my bookmarks I had in firefox..gmail account currently, the new profile and bookmarkbkup is showing a new date since I got this computer. I do not know the old firefox profile name....Is there a way to recover the old profile name, and maybe I can recover bkmarks that way. thanks for anyones help.....all of the articles I found only address the issue if you have the old and new comuputer.

All Replies (1)

more options

In a lot of cases the hard drive is still functioning and can be build in an enclosure that can be connected to the computer via an USB interface. That would allow to access the Firefox profile folder and recover your personal data. If that hard drive has been crashed as well in such a way that no access is possible then I'm afraid that your Firefox personal data is lost if you do not have a backup.

See also: