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Drop down (and some other) menus cannot be seen

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by philipp

Janezz123321
Janezz123321
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When I click on a folder in my bookmarks toolbar, most of the times, only a transparent rectangle appears without any bookmarks. Sometimes, bookmarks can be seen.

The same happens when I right-click on a hyperlink (underlines word which is misspelled): there is only a transparent rectangle and options like open in new tab (add to dictionary) cannot be seen.

Also, when I am typing letters in the search bar, again, just a transparent rectangle.

https://drive.google.com/file/d/0BwayAi_4npxOZkUtbDR1ZjlVd0E/edit?usp=sharing is the link where two printed screens can be found.

Thanks

When I click on a folder in my bookmarks toolbar, most of the times, only a transparent rectangle appears without any bookmarks. Sometimes, bookmarks can be seen. The same happens when I right-click on a hyperlink (underlines word which is misspelled): there is only a transparent rectangle and options like open in new tab (add to dictionary) cannot be seen. Also, when I am typing letters in the search bar, again, just a transparent rectangle. https://drive.google.com/file/d/0BwayAi_4npxOZkUtbDR1ZjlVd0E/edit?usp=sharing is the link where two printed screens can be found. Thanks

All Replies (4)

philipp
philipp
  • Moderator
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hello Janezz123321, that looks like an issue with hardware acceleration - please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in the firefox menu ≡ > options > advanced > general.

Janezz123321
Janezz123321 Question owner
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Dear phillipp,

I forgot to mention that I use Firefox 32.0.1 (updated it today). Before the update I didn't have any problems.

Now, I have checked for the updates and everything had been already up to date, when I did this. Also, I have disabled acceleration, but the problem remains.

Modified by Janezz123321

Janezz123321
Janezz123321 Question owner
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No, everything is working normal again and I didn't do anything. Strange ...

philipp
philipp
  • Moderator
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the setting for hardware acceleration needs a restart of the browser to take effect - so maybe now it has kicked in...