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New folder window opens, but can't save after entering data - buttons don't function.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Koladra

Koladra
Koladra
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Instead of just adding a new folder, named "new folder", now a "whiz-bang" window (form) opens. Repeated attempts at using this window to add a new folder have failed. This window appears to have two buttons in the lower right area of the form. These buttons, in my case, are short in height and have no labels. They are non-functional and the only way out of the window is to X out which cancels the add folder process....


The buttons on the "Add Troubleshooter" window are also non-functional...

Instead of just adding a new folder, named "new folder", now a "whiz-bang" window (form) opens. Repeated attempts at using this window to add a new folder have failed. This window appears to have two buttons in the lower right area of the form. These buttons, in my case, are short in height and have no labels. They are non-functional and the only way out of the window is to X out which cancels the add folder process.... The buttons on the "Add Troubleshooter" window are also non-functional...

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Are you using Firefox Sync?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Koladra
Koladra Question owner
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Thx for the quick reply. I deleted firefox - downloaded a fresh copy and reinstalled. Now all is once again well.

Wish I knew what gremlin got me...........

again thanks!

Jerry