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How can I disable 2 step Verification on Thunderbird

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by James

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I have been trying and trying for hours to remove the 2 step verification from my computer. Every time I open my email I put in my password and then a minute later I get the message 'Sending of password for user *my username* did not succeed. Mail server *Server name* responded: Authentication failed.' Then it asks me to enter a new password or retry. But, clicking either option will just cause the entire thing to repeat itself. I'm sick and tired of not being able to get my messages on my computer and just and to get rid of the 2 step Verification. And, please, I'm not a computer person, I need STEP by STEP instructions on how to do this.

I have been trying and trying for hours to remove the 2 step verification from my computer. Every time I open my email I put in my password and then a minute later I get the message 'Sending of password for user *my username* did not succeed. Mail server *Server name* responded: Authentication failed.' Then it asks me to enter a new password or retry. But, clicking either option will just cause the entire thing to repeat itself. I'm sick and tired of not being able to get my messages on my computer and just and to get rid of the 2 step Verification. And, please, I'm not a computer person, I need STEP by STEP instructions on how to do this.

All Replies (3)

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Modified by jscher2000 - Support Volunteer

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Sorry, I didn't realize this was a duplicate of an earlier question: https://support.mozilla.org/questions/1031969

Let's continue there instead.

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Yep lets keep this in one thread. Locking.