This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Install new Windows ,forgotten password for Firefox Sync.Аfter updating the password, do not have access to bookmarks and password from old computer.What to do?

more options

Is it possible to restore the bookmarks and passwords.

Is it possible to restore the bookmarks and passwords.

All Replies (1)

more options

Sorry, when you request a new Password for Sync your data is cleared from the server for account security.