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Subject and sender is copied from prevous email on some emails

  • 1 reply
  • 1 has this problem
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  • Last reply by Toad-Hall

petrim
petrim
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Hi

On some emails the Subject and Sender name is from another email received at the same time. This is totally random, does not happen all the time. I have included screenshots from two emails of the most recent recevied email with this error.

We have 4 computers and we all have the same IMAP account on every computer but this happens randomly on the computers. One may receive the cloned subject and sender while the others will not. This has happened randomly on all 4 computers. When checking on the web-mail they all appeare correctly.

/Petri

Hi On some emails the Subject and Sender name is from another email received at the same time. This is totally random, does not happen all the time. I have included screenshots from two emails of the most recent recevied email with this error. We have 4 computers and we all have the same IMAP account on every computer but this happens randomly on the computers. One may receive the cloned subject and sender while the others will not. This has happened randomly on all 4 computers. When checking on the web-mail they all appeare correctly. /Petri
Attached screenshots

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Sounds like this might be an indexing issue.

right click on folder and select 'Properties'. click on 'REpair folder' Click on OK

Refresh the Folder Pane by selecting another folder and then reselecting the repaired folder