Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

All my extensions are disabled in Firefox 36.0.1 for Windows 7. How do I re-enable them?

more options

The extensions were working fine earlier today. Firefox seemed to freezeup with a number of tabs open. I restarted it and when it restarted I noticed that my LastPass login tool on the menu was missing. Checking the addons option on the open menu showed that all extensions [ Avast, LastPass, ePub, Logitech and Skype] were disabled. I tried to update but no updates were found.

The extensions were working fine earlier today. Firefox seemed to freezeup with a number of tabs open. I restarted it and when it restarted I noticed that my LastPass login tool on the menu was missing. Checking the addons option on the open menu showed that all extensions [ Avast, LastPass, ePub, Logitech and Skype] were disabled. I tried to update but no updates were found.

Chosen solution

Could you try removing the files in which Firefox has stored information about your extensions. The steps are in cor-el's post here: https://support.mozilla.org/questions/1052141#answer-704047

I think Firefox will regenerate the files the next time you start it up again.

Read this answer in context 👍 0

All Replies (4)

more options

If all extensions are disabled and their Enable buttons are grayed out or inactive, Firefox might have restarted in its Safe Mode. If you need to preserve your previous session tabs and haven't already restore the session, you should go ahead and do that (from the History menu) before exiting Firefox and starting it up again normally.

If there is a mix of enabled and disabled extensions that can't be re-enabled, hmm, something might have gotten corrupted.

more options

I don't think that Firefox is in safe mode, though I don't know how to determine that. The ePub extension is now enabled, however. Avast, Logitech and Skype are disabled with no buttons [Remove or Enable] shown. LastPass is disabled with only a Remove button. When I check for updates, no updates are found.

more options

Chosen Solution

Could you try removing the files in which Firefox has stored information about your extensions. The steps are in cor-el's post here: https://support.mozilla.org/questions/1052141#answer-704047

I think Firefox will regenerate the files the next time you start it up again.

more options

I used "Help [click ? in Firefox menu] > Troubleshooting Information > Profile Directory: Show Folder" to open the profile folder. I then found and deleted all of the extension related files that had been created earlier today. Then I restarted Firefox. Tabs opened for each of my extensions allowing me to enable all of them. Problem solved:) Thanks!!