Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

shockwave plugin is set to "Never Activate". All pages with flash still work?

  • 4 replies
  • 2 have this problem
  • 9 views
  • Last reply by expsly12345

more options

shockwave plugin is set to "Never Activate". All pages with flash still run automatic. I just updated Shockwave to 12.1.7 Before doing this the "Never Activate" worked.

shockwave plugin is set to "Never Activate". All pages with flash still run automatic. I just updated Shockwave to 12.1.7 Before doing this the "Never Activate" worked.

All Replies (4)

more options

Just to make it a little more confusing, Adobe has two similarly named plugins:

I'm assuming both are set to "Never Activate" because the site wasn't able to detect either of them (see the More System Details link next to your post).

So probably sites are using some other method to play the media. If you right-click it (or Mac equivalent!), do you get a different plugin menu, or the standard Firefox context menu?

more options

You assume "both" are set to "Never Activate". That would work if both were installed. You say to "right click it"??? What is "it" that need to be clicked?

When I go to Tools ->Add-ons ->Plugins Shockwave Director is displayed FWI this is mac OS 10.9.5

Thanks!!!

more options

To play Flash media, you usually need the Shockwave Flash plugin. So if you don't even have it, the media must have some other way of playing...

Sorry about the unclear "it" -- by right-click it I meant the media that is mysteriously playing without Flash. This may reveal a short QuickTime menu, or something else. If you get a long Firefox context menu with a section that has lots of video items, then Firefox may be playing the media using its built-in HTML5 video player.

more options

I uninstalled Adobe Shockwave Director And installed the flash player from your link = Adobe Flash version 17

This solved the problem!

thank you much!