This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Get error trying to go to google.com

more options

get this error (running Firefox 37.0.2):

Secure Connection Failed

An error occurred during a connection to www.google.com. security library: improperly formatted DER-encoded message. (Error code: sec_error_bad_der)

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.
get this error (running Firefox 37.0.2): Secure Connection Failed An error occurred during a connection to www.google.com. security library: improperly formatted DER-encoded message. (Error code: sec_error_bad_der) The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Chosen solution

This issue may be fixed in Firefox 37.0.2. Can you check your Firefox version and confirm whether or not you are still seeing this issue? (Note: You can see your Firefox version by typing "about:support" into the URL bar and then hitting 'Enter'.)

Read this answer in context 👍 1

All Replies (4)

more options

I made a typo once and went to fake google site . You have on screen

www.google.com. < Remove the . from the end

more options

Didn't help - when I type www.google.com - I get taken to https://www.google.com/?gws_rd=ssl

more options

Chosen Solution

This issue may be fixed in Firefox 37.0.2. Can you check your Firefox version and confirm whether or not you are still seeing this issue? (Note: You can see your Firefox version by typing "about:support" into the URL bar and then hitting 'Enter'.)

more options

https://www.google.com/?gws_rd=ssl

from what I know Google switched to that months ago

My home page is been on that link for months

The reason for this is that Google is using the more secure https:// instead of their previous http://.

When you attempt to access Google through any HTTP URLs the Google DNS servers redirect you to the HTTPS URL. What are you seeing is information stating as much appended to the URL which reads as follows.

https://www.google.com/?gws_rd=ssl https://www.google.com/?Google web server_redirect=secure socket layer