Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

in Firefox after i view a video in full screen the three colored buttons disappear

  • 1 reply
  • 2 have this problem
  • 16 views
  • Last reply by guigs

Fuzzy1949
Fuzzy1949
more options

Running FireFox 38.0.5 on a MacBook OSX 10.6.8

After using the escape key to exit full screen mode, the buttons are gone. I have duplicated this event a number of times.

Thanks for your help.

Running FireFox 38.0.5 on a MacBook OSX 10.6.8 After using the escape key to exit full screen mode, the buttons are gone. I have duplicated this event a number of times. Thanks for your help.

All Replies (1)

guigs
guigs
more options

There was a mac security update that fixed this issue in the Mac forums, please make sure that there are no outstanding updates on your operating system. Please also make sure that there are no extensions or customized options that have changed this: