This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Main page is fine(full Menubar) when I open a new tab the menu bar disappears as well as scrolling ability disappears. all I have is the address bar at the top

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

In the past I always had my pages open in a new window and not in a new tab but it is useless if I can't see the whole page because I only have the address bar, and I can minimize and maximize or close the page. There is no scrolling up and down . Now I have to go to my desktop and open a new window and paste the address in order to get a working page. I have even gone so far as to uninstall and delete the Mozilla in programs, redownload and install but I have the same issue.

In the past I always had my pages open in a new window and not in a new tab but it is useless if I can't see the whole page because I only have the address bar, and I can minimize and maximize or close the page. There is no scrolling up and down . Now I have to go to my desktop and open a new window and paste the address in order to get a working page. I have even gone so far as to uninstall and delete the Mozilla in programs, redownload and install but I have the same issue.

Chosen solution

Are you running Firefox in (permanent) Private Browsing mode (never remember history)?

You could be experiencing bug 1166066 that happens when you are running Firefox in Private Browsing mode and you open links in a new window.

Possible workarounds:

(1) use Options/Preferences > General: "Open new windows in a new tab instead"
(2) Shift+click links to open in a new window with the standard features or use the right-click context menu.

You can modify dom.disable_window_open_feature prefs and change their value to true to prevent a website from disabling toolbars and scroll bars in a pop-up window


  • bug 1166066 - Firefox 38 regression: link in private window with target="_blank" opens window with no tabs/toolbars/menus (bug1166066)

Please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

Read this answer in context 👍 0

All Replies (3)

more options

Make sure you have access to extensions. If you don't, you need to switch to the beta build of Firefox. Get the extension "MyAddressBar" it will allow you to pull up a address bar with a user configured key letting you type in a URL to navigate to without leaving fullscreen

more options

We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. On the keyboard, press [Windows] The image "Windows key" does not exist. + [R]. This should bring up a Run window that contains a text field.
  2. In that text field, type %APPDATA% and press Enter. An explorer window should open.
  3. From that explorer window, double-click on the Mozilla folder, then double-click on Firefox and then on Crash reports. Double-click on submitted.
  4. Now, you should see a list of files that contain reports. Go to View > Arrange Icons by > Modified to get the most recent files at the top of the window.
  5. Open the most recent 5 files with a text editor and copy the IDs.
  6. Paste each ID with bp- into the reply window on the forums.

Thanks in advance!

You can find more information and troubleshooting steps in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

more options

Chosen Solution

Are you running Firefox in (permanent) Private Browsing mode (never remember history)?

You could be experiencing bug 1166066 that happens when you are running Firefox in Private Browsing mode and you open links in a new window.

Possible workarounds:

(1) use Options/Preferences > General: "Open new windows in a new tab instead"
(2) Shift+click links to open in a new window with the standard features or use the right-click context menu.

You can modify dom.disable_window_open_feature prefs and change their value to true to prevent a website from disabling toolbars and scroll bars in a pop-up window


  • bug 1166066 - Firefox 38 regression: link in private window with target="_blank" opens window with no tabs/toolbars/menus (bug1166066)

Please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html