This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Updating Firefox frequently results in losing the DLL, as a result I have to dump the browser and reload it. Why is this happening?

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by guigs

more options

Every update of Firefox that I attempt results in getting the message, "unable to find DLL". The browser won't start forcing me to uninstall Firefox and down load a new copy.

Every update of Firefox that I attempt results in getting the message, "unable to find DLL". The browser won't start forcing me to uninstall Firefox and down load a new copy.

All Replies (1)

more options

Please update to the most recent version of Firefox: