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cannot play youtube videos - just drops out

  • 4 replies
  • 6 have this problem
  • 3 views
  • Last reply by greg

greg
greg
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anytime I try and play a youtube video firefox simply quits. The problem seems to be youtube as I can play videos, for instance, from vice news. I am using ubuntu 14.04.2 and firefox v40. I have tried this several times. Usually there is nothing, 1 time, however, it said firefox had a problem and to send it off, which I did. My problem is that happened only 1 time out of maybe 5.

Thank you...............

anytime I try and play a youtube video firefox simply quits. The problem seems to be youtube as I can play videos, for instance, from vice news. I am using ubuntu 14.04.2 and firefox v40. I have tried this several times. Usually there is nothing, 1 time, however, it said firefox had a problem and to send it off, which I did. My problem is that happened only 1 time out of maybe 5. Thank you...............

Chosen solution

Glad to help. Check about a new / replacement card if you can.

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.

Read this answer in context 👍 0

All Replies (4)

FredMcD
FredMcD
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Update your Flash Player (Linux) Version 11.2.202.508
https://www.adobe.com/products/flashplayer/distribution3.html

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

greg
greg Question owner
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Thank you for the reply.

I updated my flash player. My video card is too old for anything newer.

Anyway, I just watched a youtube video! Thank you for the info!

FredMcD
FredMcD
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Chosen Solution

Glad to help. Check about a new / replacement card if you can.

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.

greg
greg Question owner
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I could not find where to set the solved flag. I did, however, click on your response to set it to solved and maybe that did the trick.

Thanks again!