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I use different email accounts: I send an email with sender A (standard!) the email is archived in the sender A sent archive and the email is sent with sender B

  • 3 replies
  • 2 have this problem
  • 9 views
  • Last reply by Ken West

blaubaer
blaubaer
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A really strange problem!

I use different email accounts. I send an email with sender A (defined as standard!), the email is archived in the sender A sent archive, sender A is written in the header of the email as sender but the email is sent with sender B written as sender in the received email.

Regards, Michael

A really strange problem! I use different email accounts. I send an email with sender A (defined as standard!), the email is archived in the sender A sent archive, sender A is written in the header of the email as sender but the email is sent with sender B written as sender in the received email. Regards, Michael

Chosen solution

This sounds like you are not using the correct smtp server to send the email.

Please check which smtp server 'Sender A' account is using. 'Tools ' > 'Account Settings' for mail account or right click on mail account in Folder pane and select 'Settings'. Bottom right - Outgoing Server (SMTP) - select the correct SMTP server for that mail account. See image below as aid. click on OK


If you are not sure about what to do please post the following information:

In Thunderbird

  • Help > Troubleshooting Information
  • click on 'copy text to clipboard'
  • In the forum, in this question, right click in a 'Post a Reply' text box and select 'Paste'.

Tell me the number of the account which is 'Sender A'. Tell me the number of the account which recipient sees as sent from.

Read this answer in context 👍 1

All Replies (3)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Chosen Solution

This sounds like you are not using the correct smtp server to send the email.

Please check which smtp server 'Sender A' account is using. 'Tools ' > 'Account Settings' for mail account or right click on mail account in Folder pane and select 'Settings'. Bottom right - Outgoing Server (SMTP) - select the correct SMTP server for that mail account. See image below as aid. click on OK


If you are not sure about what to do please post the following information:

In Thunderbird

  • Help > Troubleshooting Information
  • click on 'copy text to clipboard'
  • In the forum, in this question, right click in a 'Post a Reply' text box and select 'Paste'.

Tell me the number of the account which is 'Sender A'. Tell me the number of the account which recipient sees as sent from.

Modified by Toad-Hall

blaubaer
blaubaer Question owner
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Thanks a lot! Regards, Michael

Ken West
Ken West
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The spurious sender is account #2 This problem seems to affect all messages forward with any of the other accounts, but the most important one is account #4.

Ken West 

 Application Basics

   Name: Thunderbird
   Version: 38.4.0
   User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.4.0
   Profile Folder: Show Folder

             (Local drive)
   Application Build ID: 20151119061742
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory

 Mail and News Accounts

   account2:
     INCOMING: account2, , (pop3) pophm.sympatico.ca:995, SSL, passwordCleartext
     OUTGOING: smtphm.sympatico.ca:587, alwaysSTARTTLS, passwordCleartext, true



   account4:
     INCOMING: account4, , (pop3) mail.tabtorontowest.ca:110, plain, passwordCleartext
     OUTGOING: mail.tabtorontowest.ca:1025, plain, passwordCleartext, true
     OUTGOING: mail.tabtorontowest.ca:1025, plain, passwordCleartext, false
     OUTGOING: mail.tabtorontowest.ca:1025, plain, passwordCleartext, false

Modified by Ken West