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Firefox has stopped opening PayPal. It says that I need a new certificate. What is a certificate, and how do I get a new one?

  • 1 reply
  • 1 has this problem
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  • Last reply by philipp

photopeople01
photopeople01
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I downloaded the latest version and now I can't open Amazon and PayPal because I need a new certificate. My computer must be okay, because IE will open both web sites.

What is a certificate and how do I get a new one and install it?

I downloaded the latest version and now I can't open Amazon and PayPal because I need a new certificate. My computer must be okay, because IE will open both web sites. What is a certificate and how do I get a new one and install it?

All Replies (1)

philipp
philipp
  • Moderator
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hello, you should never ever need to manually install a certificate manually for a big commercial site like amazon, paypal or your bank in order to protect your data and sensitive information!

something particular must be out of order on the system. first please make sure that the date, time & timezone are set correctly on your system. if this doesn't solve the issue (or it is already set properly), a possible solution depends on different factors:

what is the error code shown under technical details on the error page?