We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

adobe flash keeps crashing

  • 7 replies
  • 70 have this problem
  • 4 views
  • Last reply by Dwarfdog

more options

adobe flash player keeps crashing thus causing Firefox to either hang real bad or crash all together

adobe flash player keeps crashing thus causing Firefox to either hang real bad or crash all together

Chosen solution

You can check for problems with current Shockwave Flash plugin versions and hardware acceleration in Firefox and try this:

See also:

Read this answer in context 👍 2

All Replies (7)

more options

Hi mocabean.

Please start with advises in Adobe Flash plugin has crashed - Prevent it from happening again help article.

more options

Chosen Solution

You can check for problems with current Shockwave Flash plugin versions and hardware acceleration in Firefox and try this:

See also:

more options

To the support team that just helped me fix my adobe crash issues....TYVM!!! You all just ended 3 days of grief and strife!! Many kudos to you all :)

more options

how can you disable hardware acceleration in adobe flash when you cant get to the setting menu because the plugin has crashed....???? when you go adobe and test the flash player , no animation starts so you cant get to the contest menu

more options

I did everything suggested above except diable hardware acceleration in adobe flash because I cant get there , do to flash crashing at the adobe site. Flash works perfectly in internet explorer... I did not have this problem with 43.0.4 but upgraded to 44 and this happened

more options

It is unbelievable to me that Firefox has had the same problem for literally years (I noticed it back in 2012) and that the Mozilla team has not come up with a permanent solution. I have been through the list of "try this, try that" many, many times, and none of them work. My browser crashes approximately 10 times per day. It's always the same: Adobe Flash causes it to crash.

I don't understand why this isn't the highest priority for the development team. It makes Firefox absolute torture to use.

more options

I just started suffering from this problem late last week. There have been indications for about the past four weeks that something weird was going on involving Flash, but it was never bad enough to lock the browser up. As of last Friday, I can't run Firefox with Adobe Flash installed. So I got rid of Flash but that presents another set of problems on a lot of websites.