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why is my account locked

annexcarlos
annexcarlos
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i do not understand why there is a padlock on my account "xxx@amazinginhome.com" i have not done anything to my knowledge, but am not able to receive emails on this account since friday? how do i unlock this email account? my "xxxxxxxxxxx@windstream.net" account does not have this padlock on it?


edited email from spambots and public.

i do not understand why there is a padlock on my account "xxx@amazinginhome.com" i have not done anything to my knowledge, but am not able to receive emails on this account since friday? how do i unlock this email account? my "xxxxxxxxxxx@windstream.net" account does not have this padlock on it? edited email from spambots and public.

Modified by James

All Replies (1)

user01229325
user01229325
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The padlock indicates that account uses a secure connection. Just like the lock that displays in the address bar of your browser when viewing a secure website.