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In Mozilla, new ghostery shows trackers but tab to remove them is blank

  • 2 replies
  • 2 have this problem
  • 4 views
  • Last reply by joecobb

joecobb
joecobb
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For example circle om bottom right of this shows 2 trackers, as does the ghostery icon on my toolbar.

However, when i click on the icon on the toolbar it opens a blank square bubble, with no content, where the trackers should be identified and where I can block them.

I have no ability to block trackers with ghostery on Mozilla since the upgrade.

For example circle om bottom right of this shows 2 trackers, as does the ghostery icon on my toolbar. However, when i click on the icon on the toolbar it opens a blank square bubble, with no content, where the trackers should be identified and where I can block them. I have no ability to block trackers with ghostery on Mozilla since the upgrade.

All Replies (2)

Wesley Branton
Wesley Branton
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Mozilla does not develop or maintain the Ghostery addon, so you would probably receive better assistance if you contact the developer directly.

Sometimes addons are not fully compatible for the newest version of Firefox and the addon developer needs to update the addon to work with the new Firefox. If you advise the developer of the issue, they may be able to patch the issue.

You can also check to ensure that other addons are not conflicting with the Ghostery addon. To do this, try disabling all addons expect for Ghostery. If the issue goes away, it is probably another installed addon conflicting with Ghostery.

Please let us know if you are able to fix the issue.

joecobb
joecobb Question owner
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As this only happens when logged into Mozilla, I was hoping there was a work around, similar to what i have to do to play on POGO.com when using Mozilla.